NVRDC is seeking a Bilingual Navigator for the Victim Legal Network of DC (VLNDC). Coordinated by NVRDC, VLNDC is a legal services network that is structured as a hub-and-spoke model of DC legal service providers collaboratively working to provide wraparound legal assistance to individuals who have been harmed by any type of crime.
For a start date in July with an end date on September 30, 2018, NVRDC seeks a Bilingual Navigator for VLNDC for 40 hours a week at an hourly rate of $31.25. Contingent on funding approval, this position has the possibility of becoming a full-time position starting October 1, 2018. The Bilingual Navigator's schedule will be Monday – Friday, 9am – 5pm with flexibility to accommodate phone intakes that are only able to happen outside of those hours.
The Bilingual Navigator serves as the hub of this network and has two primary responsibilities: (1) acting as an additional entry point for crime victims seeking legal assistance; and (2) coordinating referral services within the network.
Conduct trauma-informed phone intakes with individuals seeking legal assistance
Facilitate and coordinate referrals to provide survivor-centered access to legal assistance
Manage a diverse caseload of clients for intake, assessment, referrals, and case progress on the Member Portal
Attend trainings and webinars related to serving victims of crime
Oversee network technology, including the Member Portal, a Microsoft Access Database, the VLNDC website, and a Google Sheets Tool
Input intake and referral data into a Microsoft Access database
Network Referral Services
Collaborate and regularly communicate with staff who serve as VLNDC Facilitators at in-network legal service providers
Provide direct training to VLNDC Facilitators on network responsibilities, network best practices, survivor-centered services, and the Member Portal
Compile quarterly reports on VLNDC services
Establish and update resources for in-network legal service providers
Ensure in-network legal service providers comply with the VLNDC MOU
Other duties as needed
Fluency in English and Spanish
2+ years of experience working in social or legal services
Experience providing trauma-informed services
Experience providing services to individuals who are low-income, LGBTQ, immigrants, or from historically marginalized communities in DC
Please email a resume in PDF format and 3 references to Jennifer Jackson at firstname.lastname@example.org by midnight on July 9, 2018. Please use the subject line: “Bilingual Navigator Application.” There will be a rolling interview process, so we encourage interested candidates to apply early. NVRDC will implement a blind application process for the hiring of this position.
NVRDC is an equal opportunity employer and does not discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, gender identity, sexual orientation, age, disability, marital status, veteran status, or status as a victim of sexual or domestic violence or stalking, or any other status protected by applicable federal and District of Columbia laws. Reasonable accommodations are available to qualified applicants upon request. Auxiliary aids and services are available in alternative formats.